Felicia Brown, LMBT is the owner of Spalutions, a firm that provides business and marketing coaching for massage, spa and wellness professionals. With appearances at many state, national and international conferences in the massage, spa and wellness industries, she has become a sought-after speaker and educator. In the past, Felicia's business acumen has been acknowledged with awards including Small Business Person of the Year (Greensboro Chamber of Commerce) and Spa Person of the Year (Day Spa Association.) She is the author of Free & Easy Ways to Promote Your Massage, Spa & Wellness Business, Creating Lifetime Clients and two other books and has also written for many industry publications. Felicia also owns A to Zen Massage, a wellness center in Greensboro, NC. In her free time, she is a casually competitive triathlete.